PEAKY BLINDERS LIMITED
T/A BETKWIFF
NAIROBI | KENYA
Staying in control means making sure that you only bet what you can afford and setting yourself sensible limits. The following features are available for you to reach this objective:
You can request to set limits on the maximum amount you are able to deposit in your betkwiff account over periods of 24h, 7 days or 30 days. When it is set up for the first time, the limit takes effect immediately. Reducing the limit also takes effect immediately while increasing it will take 24 hours to become effective.
You can request to set limits on the maximum amount you are able to lose in your betkwiff account over periods of 24h, 7 days or 30 days. When set up for the first time, the limit will apply immediately. Reducing the limit will also take effect immediately while increasing it will take 24 hours to become effective.
You can request to set up a periodic timer to remind you how long you have been gambling with options to check your account history and end your session.
Click ‘Profile – My Account’ to view your betting, deposit and withdrawal history. Checking your account history regularly helps keeping track of your gambling and remain aware of your activities.
Staying in control can also mean taking a break. The following additional features are available should you feel the need to restrict your access to the service:
You can request to take a break from our app for a period of time between 24 hours and 6 weeks. Access to your account will be blocked and will only be reactivated at the end of the duration selected. Your balance (if any) will remain in your account unless you contact us and ask for a withdrawal.
All these options can be activated by contacting our Customer Support Team via the in app chat or via email using
supportke@betkwiff.com
GAMHELP KENYA is a free service that helps to support responsible gambling. To find out more and to sign up with GAMHELP KENYA please visit
We want you to gamble responsibly and have fun but we do recognise that sometimes gambling can become a problem. Please read the following information carefully; following these advices will help you be responsible when gambling.
If you are recovering from any kind of dependency, suffering from mental health illness or are under the influence of alcohol or any other substance we strongly recommend that you do not commence gambling.
Self-assessing regularly is also a good way to look back at your gambling habits; it can help you identify and recognise behaviours which could put you at risk of developing a problem. To do so we recommend that you use the Self-assessment tool created by GamCare which is available at
https://www.gamcare.org.uk/get-advice/self-assessment-tool
The tool will provide you with a breakdown of how gambling is affecting your life and recommendations on where to find additional support.
There are several organisations that provide help, support and guidance to people who develop a problem with gambling. If you feel that you may have a problem controlling your gambling we strongly recommend that you contact one of the following professional organisations for help and guidance:
GambleAware
provides information on how to gamble responsibly and offers advice on dealing with problem gambling. This is a UK site and offers lots of free advice and content on the site regardless of its location. Please visit
Gambling Therapy
provides online advice and support to people affected by problem gambling and can be found at
https://www.gamblingtherapy.org
Gambling Therapy also offers a free app downloadable from both the AppStore and Google Play. The app contains tools and information to help you identify and overcome problem gambling.
We train our employees to be aware of gambling problems and we are available to provide free help and support. You can contact our Customer Support team if you have any questions, queries or concerns. We will treat all our communications with you with discretion.
It is illegal for anyone under the age of 18 to open an account and gamble with betkwiff.
We ensure that minors are prevented from using our services by conducting electronic age and identity verifications on all our customers. We will suspend any account where we are unable to verify that the registered owner is 18 years of age or older. We may also ask you to provide us with relevant documentation to prove your age at any time.
While we do our utmost to prevent underage gambling, we believe that this is a duty equally shared between us and parents/guardians. Therefore, if you share your mobile device with friends or family who are under the age of 18, or it is possible that individuals under the age of 18 may have access to your mobile device, we recommend that you implement suitable password protection.
Furthermore, if your minor child has their own mobile device, we also suggest that you install parental filtering solutions such as Netnanny or Cyberpatrol which offer tools to restrict and/or filter internet content. You can also refer to the “Blocking software” section below for additional suggestions on tools available for you to use to prevent minors from accessing unwanted gambling content.
If you wish to refrain from gambling and/or protect minors, you can take steps to limit or block the download and/or usage of gambling related apps on your device by using one of the following which are all available on Android and iOs devices:
Gamblock
https://www.gamblock.com
Gamban
https://www.gamban.com
NetNanny
https://www.netnanny.com
iOS inbuilt blockers
Prevent the use of apps with gambling related content by selecting Settings>General>Restrictions. Ask someone you know to set up a code unknown to you and deselect apps rated +17. The person setting up the code for you should never divulge it to you.